Delivery Policy

At Airlink Transformers, we understand that reliable delivery is a vital part of your experience. We take great care to ensure your order arrives safely, securely, and on time.

Lead Times & Shipping Overview

We aim to dispatch stock items promptly, with delivery typically completed within five working days. If there is any delay, we will contact you as soon as possible with an update and revised delivery date.

Please note: The following are estimated shipping times after dispatch:

• UK Mainland: 1–2 working days
• Europe: 2–5 working days (varies by country)
• United States: 4–7 working days
• Asia: 5–10 working days
• Rest of World: 5–10 working days

For bespoke or made-to-order products, delivery times may vary. Our team will contact you directly to confirm expected lead times.

Couriers & Shipping Methods

• Orders over 1kg are shipped using trusted professional courier services with proven delivery performance.
• Orders under 1kg are sent via Royal Mail First Class.
• All courier deliveries are fully trackable, allowing us to monitor your shipment at every stage.

Delivery Charges (Worldwide)

Delivery charges are calculated based on the weight of your order (per kilogram) and the destination country.

• Shipping costs are automatically calculated and displayed at checkout.
• Charges reflect the total weight of the items in your order.
• This ensures fair and accurate pricing for both domestic and international deliveries.

International Deliveries

Shipping costs for international orders are calculated during checkout based on your location and order weight. If your destination falls outside our standard delivery zones, you will be prompted to contact us for a tailored shipping quote.

Please note that international shipments may be subject to local customs duties and taxes, which are the responsibility of the recipient.

Urgent or Timed Deliveries

If you require expedited shipping or delivery on a specific date, please contact us before placing your order. We will do our best to accommodate your request and will confirm availability promptly.

Packaging

All transformers are carefully packaged using robust, purpose-designed materials to ensure maximum protection during transit.